WhatsApp, Instagram and Facebook in one inbox
Reply to WhatsApp chats, Instagram DMs and Facebook messages from one place. Your team sees every channel side by side with the customer’s full history.
Everything included
All channels together
WhatsApp, Instagram and Facebook messages in one list.
One customer profile
Link conversations from different channels to the same person.
Same tools everywhere
Assignment, notes and quick replies work on every channel.
Bots on every channel
Run your chatbot and AI agent on Instagram and Facebook too.
Unified labels
Tag and filter chats the same way whatever the channel.
Cross-channel reports
Compare volumes and response times by channel.
Set up in three steps
Connect your pages
Link your Instagram account and Facebook page.
Set routing
Decide which team handles which channel.
Reply from one place
Agents work one queue instead of three apps.
Popular ways businesses use it
Which channels are supported?
WhatsApp, Instagram direct messages and Facebook page messages.
Do I need a business Instagram account?
Yes. Instagram professional accounts linked to a Facebook page can be connected.
Can one agent see only some channels?
Yes. Set channel access per team or agent.
Are Instagram comments included?
Direct messages are included. Comment management is available through our Social Media Management service.
Your next campaign could go out today.
Create a free account, connect your number and send your first WhatsApp broadcast with help from our team.