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Features

Everything you need to sell and support on WhatsApp

Campaigns, a shared inbox, chatbots and an API on the official WhatsApp Business Platform. Start without code, and grow into automation when you are ready.

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Broadcasts

Bulk broadcasts that land in the chat list

Reach thousands of opted-in customers with one campaign. Personalise every message and send it now or at the time your customers are most active.

  • Segment by location, purchase history or tags
  • Images, documents, video and buttons in every message
  • Schedule, repeat and A/B test campaigns
  • Live delivery, read and click tracking
Weekend Flash Sale Marketing
NairobiBought in 90 daysOpted in
Sat, 9:00 AM 4,812 contacts
Sent4,812
Delivered4,731
Read4,106
Clicked1,377
Team inbox

One shared inbox for your whole team

Every customer reply arrives in one place, so nothing gets lost on someone’s personal phone. Assign chats, leave notes and hand over between shifts.

  • Unlimited chats on one WhatsApp number
  • Assign by team, agent or round-robin
  • Internal notes, labels and quick replies
  • Full chat history for every customer
JM
James M.Is the 2-litre size back in stock?
Sales
AO
Akinyi O.I paid via M-Pesa, code SKL4…
Accounts
PK
Peter K.Can I change my delivery time?
Support
FN
Faith N.Thank you, received!
Closed
Chatbots

Chatbots that answer while you sleep

Build menus and flows that answer common questions, take orders and capture leads. Pass to a person whenever a customer asks.

  • No-code flow builder with buttons and lists
  • Keyword triggers and welcome messages
  • Office-hours and away messages
  • Hand-over to an agent in one tap

What time do you close today?

18:41

We’re open until 8pm today 🕗 What would you like to do?

18:41
📦 Track my order🛍 See offers👤 Talk to an agent

📦 Track my order

18:42

Order #10482 is out for delivery. Rider: Daniel, ETA 7:15pm.

18:42
Templates

Templates approved, without the back and forth

Create rich templates with headers, variables and buttons. We submit them to Meta, track approval and suggest fixes when one is rejected.

  • Marketing, utility and authentication categories
  • Images, documents and video headers
  • Quick-reply and call-to-action buttons
  • Multi-language versions
order_shippedApproved
CategoryUtility
LanguageEnglish
Variables{{1}} name, {{2}} order no.

Hi {{1}}, your order {{2}} has been shipped 🚚 Track it below.

Track orderTalk to us
Analytics

Know what works, campaign by campaign

See delivered, read, clicked and replied for every send, compare campaigns and share reports with your team.

  • Live campaign dashboards
  • Agent response times and workload
  • Export to Excel or PDF
  • Message cost tracking per campaign
Last 30 daysAll campaigns
48,210Delivered
86%Read rate
6,904Replies
CampaignReadClicks
Flash Sale85%1,377
Fee reminder91%—
New arrivals79%902
API

A developer API that stays simple

Send OTPs, receipts and alerts from your own system and receive replies through webhooks.

  • REST API with clear documentation
  • Webhooks for messages, delivery and read events
  • Sandbox for testing
  • Works with PHP, Node, Python and more
# send a template message POST /v1/messages { "to": "2547XXXXXXXX", "template": "order_shipped", "params": ["Wanjiru", "#10482"] }
And more

Built in from day one

Scheduling and drip sequences

Send at the best time and follow up automatically if there is no reply.

Catalogue and orders

Share products in the chat and take orders without a website.

Opt-in and compliance

Built-in opt-in capture and opt-out handling keep your number healthy.

Click-to-WhatsApp ads

Track leads from Facebook and Instagram ads straight into your inbox.

Green-tick support

We prepare your verification application and advise on approval.

Integrations

Connect WooCommerce, Shopify, M-Pesa, Google Sheets and more.

Your next campaign could go out today.

Create a free account, connect your number and send your first WhatsApp broadcast with help from our team.

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